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Privacy Policy

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We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website at www.caresafetyinnovations.com (the “Site”) or engage with our services. By using our Site, you agree to the practices described in this policy.

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1. Who We Are

Care Safety Innovations UK LTD. ("we," "us," "our") is a company registered in the United Kingdom. Our business address is:

Care Safety Innovations UK LTD
Clifton House
10 Poole Hill
Bournemouth BH2 5PS
UK
Email: post@caresafetyinnovations.com

We act as the Data Controller of your personal information collected through our Site.

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2. What Information We Collect

We may collect and process the following personal information about you:

  • Personal Identification Information: Such as your name, address, email address, and phone number.

  • Technical Information: Such as your IP address, browser type, and operating system when you interact with our Site.

  • Usage Data: Information about your interactions with our Site, such as the pages you visit, the time and date of your visit, and other diagnostic data.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our Site. You can manage your cookie preferences through your browser settings.

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3. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide and Improve Our Services: Including responding to inquiries, providing support, and enhancing user experience.

  • To Communicate With You: Sending you updates, newsletters, or marketing communications (only with your consent).

  • To Comply With Legal Obligations: Meeting our regulatory, legal, and compliance obligations under UK law and GDPR.

  • To Analyse Usage: Monitoring the usage and functionality of our Site to improve our services.

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4. Legal Basis for Processing Your Data

We rely on the following legal bases under GDPR for processing your personal data:

  • Consent: We may ask for your consent to process your data for specific purposes, such as marketing communications.

  • Performance of a Contract: We may process your data when necessary to fulfil a contract with you.

  • Legitimate Interests: We may use your data to improve our services, where our interests do not override your fundamental rights and freedoms.

  • Legal Obligations: We may process your data to comply with legal and regulatory requirements.

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5. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors that provide services on our behalf, such as website hosting, analytics, and email communications. These parties only have access to the personal information necessary to perform their services and must adhere to GDPR standards.

  • Legal Authorities: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

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6. Data Retention

We retain your personal information only for as long as is necessary for the purposes outlined in this Privacy Policy or as required by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Data Protection Rights

Under the GDPR, you have the following rights:

  • Right of Access: You have the right to request access to the personal data we hold about you.

  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.

  • Right to Erasure: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.

  • Right to Restrict Processing: You may ask us to limit the processing of your data under certain circumstances.

  • Right to Data Portability: You can request a copy of your data in a commonly used format.

  • Right to Object: You can object to the processing of your data in certain circumstances, such as for direct marketing purposes.

To exercise any of these rights, please contact us at post@caresafetyinnovations.com. We will respond to your request within one month as required under GDPR.

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8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission or storage method is completely secure, and we cannot guarantee absolute security.

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9. International Data Transfers

All personal data we collect is stored and processed within the United Kingdom. We ensure that any transfer of data outside of the UK complies with GDPR standards to maintain the protection of your information.

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10. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyse how our Site is used. You can choose to accept or decline cookies through your browser settings. For more information, please refer to our Cookies Policy.

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11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. Any changes will be posted on this page with the updated effective date.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Care Safety Innovations UK LTD
Clifton House
10 Poole Hill
Bournemouth BH2 5PS
UK
Email: post@caresafetyinnovations.com

By using our Site, you acknowledge that you have read and understood this Privacy Policy.

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